We offer a flat rate shipping of 12$ for any order shipped within Canada. We do not ship outside of Canada.
In most situations, orders are shipped within 24-72 hours of placement. For out of stock items or special order this may vary.
Our policy lasts 15 days. If 15 days have gone by since your received your order, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
A 25% restocking fee applies to all return (Altama products are exempt from the fees).
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where no refunds are granted:
CD, DVD, software that has been opened.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 15 days after delivery.
Any clearance item sales are Final.
Any armor sales are Final.
Any night vision sales are Final.
Any PPE equipment sales are Final.
Any special order are Final.